Last updated: October 6, 2026
LuxeHive is committed to providing a clear and secure checkout experience. This Payment Policy explains how payments, charges, refunds, and billing issues are handled when you purchase from our website.
Currency
All product prices and order totals on luxehive.site are displayed and processed in United States Dollars (USD) unless otherwise stated at checkout.
If you use a payment method issued outside the United States, your bank or card provider may apply currency-conversion charges or international transaction fees. These charges are determined by your financial institution and are not collected by LuxeHive.
Accepted Payment Methods
We accept the payment methods displayed as available during checkout. Payment options may vary based on your location, device, and the services supported by our payment processor.
LuxeHive does not accept cash, checks, money orders, or payment outside the official checkout on our website.
Payment Processing
Payment must be successfully authorized before an order can be confirmed and processed. After completing checkout, you will receive an order confirmation at the email address provided with your order.
Your payment information is securely processed by our third-party payment service providers. LuxeHive does not directly store your complete card details.
Taxes and Order Total
Applicable taxes, shipping charges, discounts, and the complete order total will be shown before you submit your order.
We offer free standard shipping on eligible United States orders. No additional handling fee or hidden checkout fee is charged by LuxeHive.
Payment Authorization and Verification
Some orders may require additional verification to help prevent unauthorized transactions or payment fraud. We may contact you using the details provided at checkout if further information is reasonably required.
If we cannot verify the payment or billing information, the order may be delayed or cancelled, and any authorized payment will be voided or refunded.
Declined or Failed Payments
A payment may be declined because of incorrect billing information, insufficient funds, security restrictions, or a decision made by the card issuer or payment provider.
If your payment is declined, please verify your information or contact your bank or payment provider. An order is not confirmed until payment has been successfully authorized.
Duplicate or Incorrect Charges
If you believe you were charged more than once or notice an incorrect charge, contact us at support@luxehive.site with your name, order number, and a description of the issue. Please do not send complete card numbers or other sensitive payment credentials by email.
Order Cancellations
Orders may be cancelled for a full refund before they are shipped. Once an order has been dispatched, it must be handled through our standard Return and Refund Policy.
Contact us as soon as possible if you need to request a cancellation. We cannot guarantee cancellation after order processing has started.
Refunds
Approved refunds are returned to the original payment method within 7 business days after the returned item has been received and inspected.
Your bank or payment provider may require additional time to post the refund to your account. Original currency-conversion charges or bank fees are controlled by your financial institution and may not be refundable by LuxeHive.
For complete eligibility and return instructions, please review our Return and Refund Policy.
Payment Disputes
If you do not recognize a charge or believe there is an issue with your order, please contact us first so we can investigate and assist you promptly. This does not affect any rights available to you through your bank or payment provider.
Contact Information
LuxeHive
Email: support@luxehive.site
Phone: +1 757-757-8854
Address: 1783 Churchill Ln, Glendale Heights, IL 60139, United States
Website: https://luxehive.site