Contact

We’re here to help with product questions, orders, shipping, returns, refunds, and general store enquiries.

Customer Support

Email: support@luxehive.site
Phone: +1 757-757-8854

Business Address

LuxeHive
1783 Churchill Ln
Glendale Heights, IL 60139
United States

Please contact us before sending a return. Approved return instructions and the appropriate shipping method will be provided by our support team.

Order Enquiries

For questions about an existing order, please include:

  • Your full name
  • Order number
  • Email address used at checkout
  • A brief description of your question or issue
  • Photographs if the product arrived damaged, defective, or incorrect

Send Us a Message

Use the contact form below and provide as much relevant information as possible.

Recommended form fields:

  • Name
  • Email address
  • Phone number (optional)
  • Order number (optional)
  • Subject
  • Message

For information about delivery times, cancellations, returns, and refunds, please review our Shipping Policy and Return & Refund Policy.